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Gate/Ticket Coordinator

Columbia, Missouri, USA

Job Type




Position Description 

As the Gate/Ticket Coordinator for the Missouri Reign, you will play a pivotal role in creating a seamless and enjoyable experience for our fans.

Join the Missouri Reign and be an integral part of creating unforgettable moments for our fans. Your dedication and efficiency will contribute to the success of our events and the overall growth of our soccer program.


Your responsibilities will include:

  1. Ticket Collection and Scanning:

    • Efficiently collect and scan tickets at the entrance to ensure a smooth and organized entry for spectators.

    • Familiarity with ticketing systems and technology to facilitate quick and accurate scanning processes.

  2. Cash Handling:

    • Responsible for handling cash transactions related to ticket sales.

    • Maintain a high level of accuracy and integrity in all financial transactions.

  3. Promotion of QR Code:

    • Actively promote and encourage the use of our program's QR code for ticket purchases.

    • Assist fans in understanding the convenience and benefits of using the QR code system.

  4. Customer Service:

    • Provide excellent customer service by addressing inquiries, guiding fans, and resolving any ticket-related issues promptly and courteously.

  5. Crowd Management:

    • Work collaboratively with security personnel to ensure a safe and orderly flow of spectators during ingress and egress.

    • Assist in implementing crowd control measures as needed.

  6. Record-Keeping:

    • Maintain accurate records of ticket sales, attendance figures, and any other relevant data.

    • Prepare reports summarizing ticketing activities for post-event analysis.

  7. Team Collaboration:

    • Collaborate with other event staff and departments to coordinate logistical aspects of ticketing operations.

    • Communicate effectively with colleagues to address any challenges and ensure a cohesive event experience.

  8. Flexibility:

    • Be adaptable to changing event requirements and schedules.

    • Willingness to assist in other operational areas as needed.


- Previous experience in ticketing or event operations is preferred.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Attention to detail and accuracy in handling financial transactions.
- Tech-savvy with a proficiency in ticketing software and scanning equipment.

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