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Merchandise Associate

Columbia, Missouri, USA

Job Type




Position Description 

As the Merchandise Associate for the Missouri Reign, you will be a key player in enhancing our fan experience by managing the creation, promotion, and sale of team merchandise.


Your responsibilities will include:

  1. Merchandise Creation:

    • Collaborate with design teams and external vendors to create appealing and on-brand merchandise for the Missouri Reign.

    • Provide input on product selection, design concepts, and quality standards.

  2. Promotion and Marketing:

    • Work closely with the Social Media Coordinator to develop and execute marketing strategies for merchandise.

    • Create engaging content to showcase merchandise on various social media platforms and other promotional channels.

  3. Inventory Management:

    • Monitor and manage merchandise inventory, ensuring accurate stock levels for events and online sales.

    • Coordinate restocking efforts based on demand and sales trends.

  4. Sales at Events:

    • Set up and manage merchandise booths at home games and select away games.

    • Provide excellent customer service to fans interested in purchasing team merchandise.

  5. Online Sales:

    • Oversee the online sales platform, managing product listings, order fulfillment, and customer inquiries.

    • Collaborate with the Social Media Coordinator to drive online traffic and increase sales.

  6. Collaboration with Social Media Coordinator:

    • Coordinate with the Social Media Coordinator to align merchandising efforts with broader marketing campaigns.

    • Leverage social media platforms to create buzz and excitement around new merchandise releases.

  7. Reporting and Analysis:

    • Track merchandise sales data and provide regular reports to management.

    • Analyze sales trends to identify popular items and optimize inventory.

  8. Customer Engagement:

    • Engage with fans to gather feedback on merchandise preferences and ideas for future releases.

    • Foster a sense of community among supporters through merchandise-related interactions.

  9. Event Planning:

    • Assist in planning and executing special events or promotions related to merchandise, collaborating with other departments as needed.


- Previous experience in merchandising, retail, or a related field.
- Strong creative and design sensibilities.
- Knowledge of e-commerce platforms and online sales strategies.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including weekends and game days.

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