Position Description
As the Merchandise Associate for the Missouri Reign, you will be a key player in enhancing our fan experience by managing the creation, promotion, and sale of team merchandise.
Responsibilities
Your responsibilities will include:
Merchandise Creation:
Collaborate with design teams and external vendors to create appealing and on-brand merchandise for the Missouri Reign.
Provide input on product selection, design concepts, and quality standards.
Promotion and Marketing:
Work closely with the Social Media Coordinator to develop and execute marketing strategies for merchandise.
Create engaging content to showcase merchandise on various social media platforms and other promotional channels.
Inventory Management:
Monitor and manage merchandise inventory, ensuring accurate stock levels for events and online sales.
Coordinate restocking efforts based on demand and sales trends.
Sales at Events:
Set up and manage merchandise booths at home games and select away games.
Provide excellent customer service to fans interested in purchasing team merchandise.
Online Sales:
Oversee the online sales platform, managing product listings, order fulfillment, and customer inquiries.
Collaborate with the Social Media Coordinator to drive online traffic and increase sales.
Collaboration with Social Media Coordinator:
Coordinate with the Social Media Coordinator to align merchandising efforts with broader marketing campaigns.
Leverage social media platforms to create buzz and excitement around new merchandise releases.
Reporting and Analysis:
Track merchandise sales data and provide regular reports to management.
Analyze sales trends to identify popular items and optimize inventory.
Customer Engagement:
Engage with fans to gather feedback on merchandise preferences and ideas for future releases.
Foster a sense of community among supporters through merchandise-related interactions.
Event Planning:
Assist in planning and executing special events or promotions related to merchandise, collaborating with other departments as needed.
Qualifications
- Previous experience in merchandising, retail, or a related field.
- Strong creative and design sensibilities.
- Knowledge of e-commerce platforms and online sales strategies.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including weekends and game days.